Privacy Policy

1. Introduction

This Privacy Policy explains how Opinionated Panda Private Limited ("we", "us", "our"), operating through the website classflix.in ("Classflix"), collects, uses, and protects your personal information when you use our platform to purchase digital educational materials.

2. Information We Collect

We collect the following information when you make a purchase:

• Full Name — to identify your order and generate invoices
• Email Address — to send order confirmations and download links
• Phone Number — for order-related communication and payment verification
• Payment Information — processed securely by Razorpay (we do not store card details)

3. How We Use Your Information

• Processing and fulfilling your orders
• Providing download access to purchased materials
• Sending order confirmations and download links via email
• Responding to support queries via WhatsApp or email
• Generating GST invoices for institutional purchases
• Improving our products and services

4. Payment Processing

All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card numbers, UPI IDs, or net banking credentials on our servers. Razorpay's privacy policy governs their handling of your payment data.

5. Data Storage

Your order information (name, email, phone, purchase history) is stored securely in our database. Digital files you purchase are stored on Amazon Web Services (AWS) S3 with encryption. We use industry-standard security measures to protect your data.

6. Cookies & Local Storage

We use browser local storage to maintain your shopping cart between visits. This data is stored locally on your device and is not transmitted to our servers until you proceed to checkout. We do not use third-party tracking cookies.

7. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Razorpay — for payment processing
• AWS — for file hosting and delivery
• Legal requirements — if required by law or to protect our rights

8. Data Retention

We retain your order data for as long as necessary to provide download access and for accounting/tax purposes. Download links expire after 30 days from purchase. You may request deletion of your personal data by contacting us.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

10. Contact Us

For any privacy-related queries, contact us at: